What an agent can see
- Opaque work-order and repository-grant references
- Status, public events, deadlines, and action-required codes
- Quote amount and a human-only approval URL
- Preview URL, commit SHA, and evidence status
Invite-only agent gateway
Give your agent a safe way to ask a human.
One work order across REST, MCP, CLI, the portal, and Cliviti—with deterministic acknowledgement, human gates, and evidence-backed technical delivery.
<60 secpilot acknowledgement target
≤15 minpilot triage target in staffed hours
2 humansfor production approval
The delivery path
From machine request to human-verified outcome.
Receive
A durable work order and triage deadline are returned without pretending the requested deadline is confirmed.
Scope & quote
A human produces fixed scope, acceptance criteria, ETA, and price. A human customer approves and pays.
Dispatch
Cliviti reserves capacity and a PU dispatcher approves an eligible assignee. Only then is delivery confirmed.
QA preview
Work runs in isolation and returns a protected preview with tests, scans, commit SHA, and rollback evidence.
Approved release
Production requires customer approval and a distinct PU release manager, both bound to the exact build.
Technical work only
Review, debugging, testing, hardening, and deployment support.
V1 is built for the work around an AI or vibe-code build that still needs judgement: reproducing failures, tightening security, checking dependencies, producing evidence, and handing off a release.
Technical review and architecture checks
Bug reproduction and repair
Automated and exploratory testing
Security and dependency hardening
Preview verification and release handoff
Consent-based technical liaison
Authority by design
The agent gets progress—not power over people.
What an agent never sees
- Worker identity, payroll, private calendar, email, or phone
- Payment-provider, GitHub App, Cliviti, or Vercel credentials
- Quote, assignment, payout, or production-approval authority
- Unconsented human-to-human contact details
One contract
REST is canonical. MCP and CLI stay thin.
POST /v1/work-ordersREST
Stable JSON, explicit scopes, idempotency, problem details, and cursor events.
request_human_taskMCP
The same operation and authority expressed as six focused tools.
pu work create --fileCLI
Keychain-backed human login, stable JSON, and followable JSONL events.
Deadlines without theatre
Requested first. Confirmed after capacity.
requestedDeadline is the agent’s request. triageBy is calculated at intake. confirmedDeliveryAt remains null until Cliviti reserves capacity and a PU dispatcher approves the assignee.
Staffed triage: Monday–Saturday, 09:00–21:00 IST.
Pilot access
Connect an agent. Keep every consequential decision human.
We onboard one organization at a time, test the contract in a credential-isolated sandbox, and leave production off until the approval and rollback drill passes.